Contact Us/Complaints

Lucas County Children Services

Children Services Building


705 Adams St.
Toledo, OH 43604
Ph: 419-213-3200
TTD: 419-327-3559
Fx: 419-327-3291

To report child abuse/neglect: 419-213-CARE (please do not report online)
Foster care/adoptions: 419-213-3336
Public Information, Speaker's Bureau: 419-213-3253
Email: Use the Contact Us form or email directly.

Complaints


If you have a concern regarding the agency's management of a case, please address your issue through the chain of command, beginning with the caseworker of record. Use the following order when contacting agency staff:
  1. Caseworker of record
  2. Casework supervisor
  3. Department manager or assistant manager

Ombudsman Services 


As of August 16, 2019, Ombudsman services are temporarily unavailable.

In the interim, please direct your concerns as noted below: 

If you have a complaint regarding Lucas County Children Services or a general resource question, please call (419) 213-3400.


If you have a complaint regarding another county, please contact that county directly.


If you have a complaint regarding a Long Term Care Facility, please contact the Long Term Care Ombudsman Office at  (419) 259-2891